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	Terms & Conditions Last Updated 4th January 2011 Introduction Thank you for visiting dogsandhorses.co.uk (the 'website'). This website is operated by Dogs & Horses Ltd (the 'company'). Please read these Terms & Conditions carefully before purchasing. By accessing or using this website you agree to be bound by the Terms & Conditions that follow, and you will be asked to accept these Terms & Conditions before purchasing any goods from the site. If you do not agree to all of our Terms & Conditions, please do not use this website. Links & Warranties Dogsandhorses.co.uk may feature links to 3rd-party content, products and services. Dogs & Horses Ltd holds responsibility neither for the quality or accuracy of such content, nor for views expressed therein, and accepts no liability arising from the use or misuse of such material. Copyrights & Trademarks Dogs & Horses Ltd trademarks & designs, either registered or unregistered, are the property of Dogs & Horses Ltd, its suppliers and licensors. All rights are reserved. Nothing on the website should be downloaded, transmitted, reproduced, or distributed without the prior permission of Dogs & Horses Ltd or the appropriate supplier and copyright owner. Customers may, however, download or reproduce any information that might be deemed useful for the sole intention of placing an order. Links to our website must not be posted either on- or off-line without our prior permission. Legalities Dogs & Horses Ltd is registered in, and operates from, the UK. As such it is subject to UK law. Irrespective of their place of residence, or delivery and billing address, Customers using dogsandhorses.co.uk are subject to its Terms & Conditions and defer to UK law in any and all matters involving dogsandhorses.co.uk. Updates & Changes Dogsandhorses.co.uk reserves the right to change or modify the website's content, in part or in whole, at any time without prior notification. This includes product pricing and any of the Terms, Conditions or Policies that follow. Please check this page regularly to be aware of any recent changes that may affect customers. Terms & Definitions 'The Site' or 'the Website', as stated in any content herein, refers to dogsandhorses.co.uk. 'Goods', as stated in any content herein, refers to any or all products and services available at dogsandhorses.co.uk. 'Customer', as stated in any content herein, refers to any individual undertaking to purchase Goods, or to any individual who has received an Order Confirmation for Goods purchased. 'Personal Data', as stated in any content herein, refers to any data requested that may assist dogsandhorses.co.uk in fulfilling customer Orders, or in providing improved products & services. Such data may include anonymous electronic data or statistics useful in measuring customer traffic and habits on the site. Privacy Policy & Use Of Personal Data Note: By submitting personal data to dogsandhorses.co.uk, either manually or electronically, you give your consent that any such data may be stored and used by us to provide improved products & services, and to notify customers thereof. We will not share, sell or distribute your personal data to unrelated 3dr parties, unless such parties have undertaken to act for us in accordance with the purposes for which the data was originally collected. Dogs & Horses Ltd will not abuse any personal data that is submitted, but cannot guarantee such data against malicious use if obtained illegally by a 3rd party, or offer indemnity for any such abuse. Orders, Price & Payment All orders for Goods are accepted when a dogsandhorses.co.uk Order Confirmation is received by the customer. This confirmation will be provided in writing and may be delivered by e-mail, fax, or letter. Failure to receive an Order Confirmation, dependent on any Personal Data you have provided, is not necessarily indication that an Order has not been undertaken. Please print or save Order Confirmations for future reference. All prices are quoted in UK Pounds Sterling (Ł) and include VAT at the revised UK rate of 20%. Any additional costs for Postage & Packaging will be displayed prior order completion. Costs for Postage & Packaging are based on order price, and are as follows. Postage, Packaging & Delivery Order Price up to Ł29.99, P&P is Ł3.99 Order Price Ł30 - Ł39.99, P&P is Ł5.99 Order Price Ł40 - Ł59.99, P&P is Ł7.99 Order Price Ł60 - Ł149.99, P&P is Ł9.99 Order Price Ł150 or over, P&P is Ł14.99 For larger items, especially if ordering from overseas, please contact us for confirmation of delivery costs PRIOR to completing your order. Please inspect all Goods at time of delivery, and notify us within 28 days of delivery in the event of any shortage of Goods, or of damage to the Goods. Tax & Import Duties If your billing address is within the European Union, your order will be liable for UK VAT at the current rate (20%), which is included in the pricing shown for customers' convenience. If your billing address is outside the EU, no sales tax will be added to your order. Any customs costs, import duties, or taxes that are applicable locally are the sole responsibility of the customer. They will not be refundable by Dogs & Horses Ltd in the event of Goods being cancelled, returned, or exchanged. Cancellations, Returns & Exchanges If the delivered Goods are deemed unsuitable, please notify us within 28 days of delivery. We will replace them or provide a full refund, and the Customer shall accept liability for the cost of return. If Goods are damaged or faulty, please notify us within 28 days of delivery. We will replace them without charge or provide a full refund, and we shall accept liability for the cost of return where such costs do not exceed reasonable expectations. Customer Support Dogsandhorses.co.uk welcomes all enquiries: Dogs & Horses Ltd 116 Chamberlayne Road, Kensal Rise, London. NW10 3JP Tel: 020 8964 3231 sales@dogsandhorses.co.uk
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